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  • Apply for insurance cover.

    Apply within the first 60 days of your purchase and keep your new Apple and iStore Pre-owned products insured with inSure by iStore.
  • This insurance is only available for items purchased from an authorised network retailer. Devices can not be more than 60 days old in order to qualify for this insurance product.
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  • As your device is not on our list, one of our underwriting staff will contact you to obtain further details & finalise your application.
  • Policy wording is available for download here: Policy wording (PDF)
  • Please state where it was purchased and email your proof of purchase to underwriting@istoreinsure.co.za. This is a mandatory part of the application process if your device was not purchased from iStore.
  • Bank Details & Debit Authority

    • I authorise Constantia Insurance Company Ltd to draw against the above account, the amount necessary for payment of the monthly premium every month until this arrangement is cancelled in writing by either party.
    • I accept that if the debit date falls on a weekend or public holiday, we will be debited on the following working day.
    • I am the authorised signatory on the above banking account and am authorised to apply for insurance on behalf of the company.
    • I declare that I have applied for insurance cover on our mobile devices.
    • I am aware of the first amount payable in the event of a claim.
    • I am aware of the premium payable and that the premium will be deducted in the cover month via monthly debit order by Constantia Insurance Company Ltd.
    • I understand that failure to pay the monthly premium will result in cover lapsing.
    • I confirm that I am in possession of the mobile devices stated in the schedule.
    • I understand that this declaration forms part of the policy of insurance.
  • Documents Upload

  • Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 64 MB.
  • Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 64 MB.
  • Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 64 MB.
  • Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 64 MB.
  • Accept T&Cs

  • We confirm your device is covered.

    One of our consultants will be in contact with you within 72 hours (Monday-Friday) to confirm the cover and will forward your policy documents to you.

    Just a few Terms and Conditions that you need to be aware of:

    I declare that I have applied for insurance cover on my mobile device(s).

    This insurance is only available for items purchased from an authorised network retailer and my device is currently free from damage and in my possession.

    Insurance Regulations require that we have on file a copy of your ID document and a copy of your proof of purchase. If we do not have this, you agree to provide it to us upon request.

    All premiums must be successfully collected into Insurers bank account in order that your policy remains valid and that a claim can be entertained.

    I am aware of the first amount payable in the event of a claim and that any claim submitted within the first sixty days (60) of cover, is subject to an additional excess of 10% of the claim.

    Any failure to disclose material fact or any false disclosure could result in us not accepting your risk and/or Insurers voiding your Policy.

    I understand that this declaration forms part of the policy of insurance.

    Administration Plus (Pty) Ltd does not and will not sell or provide personal information to third parties for independent use. We may, however, share personal information with our business partners if that information is required to provide the product, or service you have requested and where relevant recruitment purposes. However, our business partners will adhere to using your information only as directed by Administration Plus (Pty) Ltd.
  • Finish and Submit

  • Thank you for taking the time to fill in this application.

    If you've elected to take up cover and completed your application in full, once you hit 'Submit' below, we'll be in touch to finalise & confirm your policy has been accepted or rejected. We will send you further correspondence related to your insurance cover within 48 hours (Monday - Friday)

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Call centre: 021 403 9170
Email us: enquiries@istoreinsure.co.za